Customer Service


Customer Service Department

A team that impacts the business by handling all direct customer service needs. Learn the specific roles and tasks of the team, including best practices for customer service delivery1.

The three customer support representatives are providing the customer care services. with diligently.

Offered Services

A position that can apply to many different industries. They administer customer support services by working with customers to resolve issues and solve problems related to the company products or services they are offering. Read More!

Primary duties are to research and resolve customer complaints received by phone, mail, email, fax, and social media. You often communicate with customers directly to resolve issues and follow up when necessary. Read More!


  1. Customer Service Department: Role & Tasks - Video & Lesson Transcript | (2019).